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Websites Made Simple: How to have a successful website design business

Websites Made Simple: How to have a successful website design business

Date de sortie : 2025-11-03
© Copyright 2025 Holly Christie (Website Design Business Mentor)
Websites Made Simple: How to have a successful website design business - QR Code
48 épisodes
Audio
Écouter sur Apple Podcasts
48 épisodes
Audio
Écouter sur Apple Podcasts
Date de sortie : 2025-11-03
© Copyright 2025 Holly Christie (Website Design Business Mentor)
L’épisode le plus récent
One-Star Review For Your Website Design Business? Great News! Here's Why...

One-Star Review For Your Website Design Business? Great News! Here's Why...

A client threatened to “ruin my reputation” unless I refunded a non-refundable deposit. Then came the one-star Google review and the plot twist that made my reputation stronger. Welcome to another episode of Websites Made Simple with me, Holly Chr
Durée : 13:50
A client threatened to “ruin my reputation” unless I refunded a non-refundable deposit.
Then came the one-star Google review and the plot twist that made my reputation stronger.
Welcome to another episode of Websites Made Simple with me, Holly Christie!
In this episode I share the whole story, how I responded, and what to put in place so one angry client can’t tank your business.
If you’re a website designer or dev who’s ever ignored red flags (yep, me too), this one’s for you.
Skip to the good bits:00:00 "Client Conflicts and Resilience"
06:15 "One-Star Reviews Often Misleading"
09:00 "Responding to a 1-Star Review"
11:39 "Phoenix Program: Transform Your Career"
When a client threatens to ruin your reputation, here’s the exact playbook to protect your brand and flip the narrative—fast.
For web designers/developers dealing with scope creep, 1-star bombs, and refund pressure.
Handle non-refundable deposits without panic
What to write under a 1-star review
Turn a bad review into social proof on LinkedIn
Red flags: endless meetings, too many stakeholders
Boundaries in contracts & terms that actually hold
Chapters:
00:00 When a client threatens your reputation (nightmare setup)
02:00 ‘Go-away pricing’, red flags & endless meetings
05:00 Stalemate, terms, and the non-refundable deposit
06:15 The threat + the 1-star review hits
08:18 Posting it on LinkedIn—community flips the script
10:00 Why it strengthened my reputation
12:00 Lessons: boundaries, meetings, and saying no
13:00 Phoenix Programme can help with this
My site: https://websitesmadesimple.co.uk
Phoenix Programme: https://websitesmadesimple.co.uk/phoenix-programme
Podcast page: https://websitesmadesimple.co.uk/podcast
Id. d’épisode : 1000734991703
GUID : e7cb0fc5-6a1e-4dc1-b17c-c4283eff79a5
Date de publication : 3/11/2025 à 07:00:00

Description

Welcome to Websites Made Simple, a podcast helping you become more successful in your website design business.
Most small website design business owners are working hard. Really hard. At the same time they feel like they’re winging it. And their online presence isn't helping them.
This podcast is here to change that for you.
Holly Christie is founder of website companies, This Demanding Life and Simply Sites.
Holly will walk you through the common factors that are stopping you from making a success of your website design business, and how to overcome them, in a way that feels authentic to you.
If you’d like to learn more about Holly and her work you can find her at: https://thisdemandinglife.com/ or connect with her on LinkedIn: https://www.linkedin.com/in/hollycchristie/

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